{"id":165,"date":"2001-12-01T04:23:52","date_gmt":"2001-12-01T04:23:52","guid":{"rendered":"http:\/\/www.johnfreeborn.com\/2011\/?p=165"},"modified":"2012-06-27T21:05:51","modified_gmt":"2012-06-27T21:05:51","slug":"mbna-customer-service-cd-rom","status":"publish","type":"post","link":"https:\/\/www.johnfreeborn.com\/2011\/2001\/12\/01\/mbna-customer-service-cd-rom\/","title":{"rendered":"MBNA: Customer Service CD-Rom"},"content":{"rendered":"<p>MBNA brought me in to re-develop an existing CD-Rom built in Director with Flash. In the process, we updated the look and feel and took the mammoth Director piece (which barely fit on a CD-Rom) to a more reasonable 6 MBs. The goal of the CD-Rom was to get customers more comfortable using MBNA\u2019s online tools and to give customers the information they need more quickly without the aid of a costly service call.<\/p>\n<p><a title=\"MBNA Customer Service CD-Rom\" href=\"http:\/\/nestedgroup.com\/flash\/mbna.html\" target=\"_blank\">View the CD-Rom<\/a><\/p>\n<p><a href=\"http:\/\/www.johnfreeborn.com\/2011\/wp-content\/uploads\/2011\/07\/MBNA-CD-01.jpg\"  rel=\"lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-157\" title=\"MBNA: Customer Service CD-Rom screen shot\" src=\"http:\/\/www.johnfreeborn.com\/2011\/wp-content\/uploads\/2011\/07\/MBNA-CD-01-100x100.jpg\" alt=\"\" width=\"100\" height=\"100\" \/><\/a><a href=\"http:\/\/www.johnfreeborn.com\/2011\/wp-content\/uploads\/2011\/07\/MBNA-CD-02.jpg\"  rel=\"lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-158\" title=\"MBNA: Customer Service CD-Rom screen shot\" src=\"http:\/\/www.johnfreeborn.com\/2011\/wp-content\/uploads\/2011\/07\/MBNA-CD-02-100x100.jpg\" alt=\"\" width=\"100\" height=\"100\" \/><\/a><a href=\"http:\/\/www.johnfreeborn.com\/2011\/wp-content\/uploads\/2011\/07\/MBNA-CD-03.jpg\"  rel=\"lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-159\" title=\"MBNA: Customer Service CD-Rom screen shot\" src=\"http:\/\/www.johnfreeborn.com\/2011\/wp-content\/uploads\/2011\/07\/MBNA-CD-03-100x100.jpg\" alt=\"\" width=\"100\" height=\"100\" \/><\/a><a href=\"http:\/\/www.johnfreeborn.com\/2011\/wp-content\/uploads\/2011\/07\/MBNA-CD-04.jpg\"  rel=\"lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-160\" title=\"MBNA: Customer Service CD-Rom screen shot\" src=\"http:\/\/www.johnfreeborn.com\/2011\/wp-content\/uploads\/2011\/07\/MBNA-CD-04-100x100.jpg\" alt=\"\" width=\"100\" height=\"100\" \/><\/a><a href=\"http:\/\/www.johnfreeborn.com\/2011\/wp-content\/uploads\/2011\/07\/MBNA-CD-05.jpg\"  rel=\"lightbox\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-161\" title=\"MBNA: Customer Service CD-Rom screen shot\" src=\"http:\/\/www.johnfreeborn.com\/2011\/wp-content\/uploads\/2011\/07\/MBNA-CD-05-100x100.jpg\" alt=\"\" width=\"100\" height=\"100\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MBNA brought me in to re-develop an existing CD-Rom built in Director with Flash. In the process, we updated the look &#038; feel and took the huge Director piece (which barely fit on a CD-Rom) to a more reasonable 6 MBs&#8230;<\/p>\n","protected":false},"author":1,"featured_media":262,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35,3],"tags":[55,24,51,53,5,54],"class_list":["post-165","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-interactive","category-portfolio","tag-customer-service","tag-animations","tag-cd-rom","tag-financial","tag-flash","tag-mbna"],"jetpack_featured_media_url":"https:\/\/www.johnfreeborn.com\/2011\/wp-content\/uploads\/2012\/06\/MBNA-CDrom-FThumb.jpg","_links":{"self":[{"href":"https:\/\/www.johnfreeborn.com\/2011\/wp-json\/wp\/v2\/posts\/165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.johnfreeborn.com\/2011\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.johnfreeborn.com\/2011\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.johnfreeborn.com\/2011\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.johnfreeborn.com\/2011\/wp-json\/wp\/v2\/comments?post=165"}],"version-history":[{"count":6,"href":"https:\/\/www.johnfreeborn.com\/2011\/wp-json\/wp\/v2\/posts\/165\/revisions"}],"predecessor-version":[{"id":167,"href":"https:\/\/www.johnfreeborn.com\/2011\/wp-json\/wp\/v2\/posts\/165\/revisions\/167"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.johnfreeborn.com\/2011\/wp-json\/wp\/v2\/media\/262"}],"wp:attachment":[{"href":"https:\/\/www.johnfreeborn.com\/2011\/wp-json\/wp\/v2\/media?parent=165"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.johnfreeborn.com\/2011\/wp-json\/wp\/v2\/categories?post=165"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.johnfreeborn.com\/2011\/wp-json\/wp\/v2\/tags?post=165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}